Privacy policy

We respect your privacy. That is why we will never ask you for any personal information, unless you are granted an ambassadors role as a ‘Homeless Person’, in which case we will ask you for your full name, phone number, address and email address.

Shelter sends out newsletters once or twice a month. You can unsubscribe from our mailing list whenever you like. Shelter will never pass your email address on to any third parties.

Shelter’s website uses cookies. Cookies are small files that are saved on your computer or hard drive. These cookies will not damage your files or computer in any way, they simply help us to recognize you on your next visit to our website. If you prefer not to use cookies, we advise you to disable the use of cookies in your browser.

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at You can also correct any factual errors in that information or require us to remove your details form any list under our control.